Customer Service Essential Training Certificate

Customer satisfaction can lead to greater sales and good reputation. To achieve this, you need to learn the importance of …

Customer Service Essential Training Certificate

Original price was: €359.19.Current price is: €30.39.

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1 Year Access

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11 Students

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3 hours, 40 minutes

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Customer satisfaction can lead to greater sales and good reputation. To achieve this, you need to learn the importance of prioritizing the needs of your customers which is highlighted in this training course.

You will appreciate in this Customer Service Essential Training Certificate the customer service essentials you can apply to your career or business. Providing excellent customer service will let you achieve positive results and this is a clear indication that you are doing well with your profession.

Course Highlights

  • The price is for the whole course including final exam – no hidden fees
  • Accredited Certificate upon successful completion at an additional cost
  • Efficient exam system with instant results
  • Track progress within own personal learning portal
  • 24/7 customer support via live chat

Customer Service Essential Training Certificate has been given CPD accreditation and is one of the best-selling courses available to students worldwide.

This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then Customer Service Essential Training Certificate is for you.

We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success.

All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges.

We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.

Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime.

So, why not improve your chances of gaining professional skills and better earning potential.

Assessment and Certification

At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39.

Career Path

Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one.

On successful completion of this course, you have the potential to achieve an estimated salary of £17,100.

The sky really is the limit.

Course Curriculum

Customer Service Basics
Customer Service and Retention Templates 01:00:00
Customer Service & Retention Checklist 01:00:00
Customer Service Checklist 01:00:00
Mock Exam
Mock Exam- Customer Service Essential Training Certificate 00:20:00
Final Exam
Final Exam- Customer Service Essential Training Certificate 00:20:00
Order Certificate
Order Certificate 00:00:00

Course Ratings

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Dive into an enriching online learning journey with Alpha Academy. We pride ourselves on offering a diverse range of courses tailored to your needs. Elevate your expertise or discover a new passion. With Alpha Academy, your pursuit of knowledge has no bounds.

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    No more than 50 active courses at any one time. Membership renews after 12 months. Cancel anytime from your account. Certain courses are not included. Can't be used in conjunction with any other offer.

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